Our patients, at the heart of our care
A warm welcome, clear advice and a personal approach, from your first conversation to your next visit.
Illustrative image; not actual patients.
Feel welcome. Feel informed. Feel heard.
Whether you are new to the clinic, bringing your child or returning for ongoing care, we want you to feel comfortable asking questions and involved in decisions about your smile.
The little things that make a difference
Explore what matters to our patients, in their own words.
Honest recommendations
Discuss what your treatment plan involves.
“She was honest in what was needed for my treatment plan”
ziynab orri
Google review excerpt
Time to explain
Ask us to explain any step more clearly.
“Dr.Noura is highly skilled, gentle, and takes time to explain every step clearly.”
Andrijana Todorova Leocata
Google review excerpt
A reassuring welcome
Tell us what helps you feel at ease.
“She is an incredibly skilled and compassionate dentist who made me feel completely at ease throughout my visit.”
Aisha Malik
Google review excerpt
Support with dental anxiety
Share any worries before your appointment.
“I have always dreaded going to a dentist. But with Dr Nora, everything changed.”
Hamna Anwar
Google review excerpt
A welcoming team
A friendly conversation can be a good starting point.
“The staff were welcoming, and the whole experience was stress-free.”
Delaram Khezri
Google review excerpt
Comfort and communication
Let your dentist know how you feel.
“She is extremely professional, taking the time to explain each step clearly and making sure I felt comfortable throughout the process.”
Ivan Bedtche Soares
Google review excerpt
A friendly team
Ask our team about your visit and next steps.
“Excellent service and very friendly staff.”
Yara Ghaith
Google review excerpt
Practical home-care advice
Get practical guidance for your daily routine.
“She was very good at giving advice on how I can optimize my brushing.”
Kenneth Buus
Google review excerpt
Prevention in focus
Discuss habits that support your oral health.
“Noura genuinely cares about her patients and took the time to show me how I could be cleaning better.”
Amr Bitar
Google review excerpt
Helping children understand
Help your child know what to expect.
“She explains everything to the kids and let them see and know what she is doing.”
Layal Jomaa
Google review excerpt
Understanding before treatment
Understand the proposed care before deciding.
“She explained everything meticulously before the treatment and put us at ease”
Narmadha Sridhar
Google review excerpt
Follow-up and timekeeping
Discuss appointment and follow-up arrangements.
“Always friendly, always follow up and never late.”
Nora Hassi
Google review excerpt
Care worth returning to
Plan ongoing care with your dentist.
“this is my second visit to the clinic and I had great treatment experience.”
Maher Maher
Google review excerpt
Care across generations
Talk to us about care for your family.
“The finest clinic brought joy to my grandmother, I'm thankful for Dr. Noura and the kind staff.”
Souline Mesias
Google review excerpt
Conversations about cost
Ask about the proposed fees before treatment.
“The pricing was reasonable, making it even better.”
Oussama Shoubi
Google review excerpt
Children who look forward to visits
Tell us what would help your child feel comfortable.
“My kids love and looking for every Dr. Noura’s dental visit”
Adelya Gorchakova
Google review excerpt
Your visit, step by step
Before your visit
- Tell us your main concern and preferred appointment times.
- Let us know if you feel nervous or need help preparing.
- Bring relevant dental records, a medication list and details of any allergies.
- Ask our team what identification or insurance documents may be needed.
During your visit
- Talk through your concerns and dental history.
- Your dentist will assess your needs and discuss suitable next steps.
- Ask about options, alternatives, costs and expected appointment stages.
- Let us know if you need a pause or a clearer explanation.
After your visit
- Follow the advice specific to your care.
- Ask about any follow-up appointment and your next routine review.
- Contact the clinic if you have questions about your visit.
- Discuss practical ways to look after your smile at home.
A little preparation helps
Bring your questions, tell us what you hope to achieve and share any previous experiences that may help us care for you. If you have insurance, check your benefits and ask about any approval requirements before treatment.
Feeling nervous? You can tell us.
You do not need to hide a worry or apologise for feeling anxious. Tell us when booking so we can discuss how to make your visit more comfortable. During your appointment, ask questions and let us know if you need a pause.
Questions new patients often ask
How do I book my first visit?
Use Book an Appointment to contact our team. Share your main concern and preferred times; the team will confirm availability and your appointment details.
Can I discuss costs before treatment?
Yes. Ask about the proposed plan, alternatives, expected costs and stages before agreeing to treatment. Your recommendations and costs depend on your assessment.
Can I bring my child?
We offer dental care for children. Tell us your child’s age and the reason for the visit so the team can help you arrange a suitable appointment.
Do you accept my insurance?
Contact the team with your insurer and policy details. Please check coverage, limits and any pre-approval requirements; do not assume a treatment is covered.
What if I have not visited a dentist for a long time?
You are welcome to start with a conversation. Tell us your concerns, and your dentist can assess your needs and explain the next steps.
How do I get advice after my appointment?
Contact the clinic using the details below. The team can help with questions about your visit and explain how to arrange a review if needed.
We look forward to welcoming you
Building A1, Lower GroundDubai Digital Park, Dubai Silicon Oasis
Dubai, United Arab Emirates
Tell us about your experience
We welcome your questions, suggestions and feedback. Contact our team privately if you would like to discuss your visit. Please keep personal medical information out of public reviews.
