SMILE BY DR NOURA · WEBSITE PRIVACY
Privacy Policy
Clear information about your website visit, enquiries and choices.
Last updated: 19 October 2026
Who this notice covers
This notice explains how Smile by Dr Noura Dental Clinic handles information connected with smilebydrnoura.com and enquiries through the contact channels linked from this website. The clinic is based at Building A1, Lower Ground, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE.
Information you share with us
When you telephone, email or use a WhatsApp link, we receive the information you choose to provide, such as your name, contact details, preferred appointment and enquiry. We use it to reply, arrange requested appointments and manage related communication. Website booking buttons open WhatsApp; they do not by themselves confirm an appointment.
Share health information with care
Please do not send identification documents, payment-card details or detailed medical records through a general website enquiry. Ask our team how to provide information needed for your care. Parents or guardians should contact us on behalf of a child when appropriate.
Website activity and technical information
Visiting the website involves technical information such as IP address, device and browser information and requests for pages or files. Website hosting, security and delivery services use this information to operate and protect the site. Analytics and advertising tools can also process page visits, interactions, referral information, identifiers and approximate location.
Cookies, Analytics and advertising
The website uses Google Analytics and Google advertising tags, managed in part through Google Tag Manager. These tools support understanding website use and measuring advertising interactions. CookieYes provides cookie-preference controls. Google processes data under its own terms and privacy information.
Your cookie choices
Use the “Consent Preferences” control to review cookie categories and choose “Reject All”, “Accept All” or “Save My Preferences”. Necessary cookies support essential site functions and preference storage. You can revisit your choices and also manage or delete cookies in your browser. Deleting cookies or changing browsers or devices may require you to choose again.
External services and public reviews
Links to WhatsApp, Google Maps and social media take you to services with their own privacy terms. Embedded reviews or other third-party content may connect to their providers when loaded. We display selected excerpts from public Google reviews, with reviewer names; Arabic translations may be provided alongside the original wording. Contact us if you have a concern about a review excerpt used on our website.
Service providers and processing locations
Website, analytics, advertising and communication providers process information needed to supply their services. Depending on the provider, website-related information may be processed outside the UAE. Contact us for information about a particular provider or processing activity. This statement is not an authorisation to transfer patient records overseas.
Clinical records are handled separately
This is a website privacy notice, not a complete patient-records policy or consent to treatment. Health records are subject to separate healthcare confidentiality, access, sharing and retention requirements. Ask the clinic about the patient privacy information relevant to your care, including any applicable health-information exchange.
Retention and security
Retention depends on the information, why it is needed and applicable obligations, including record-keeping and legal claims. Website enquiries, provider-held analytics and clinical records can have different retention periods. Ask us about a specific category rather than assuming all information can be deleted immediately. No internet communication method is entirely risk-free.
Your requests and concerns
You may contact us to ask about use of your information, request access or correction, or ask about deletion, restriction, objection or withdrawal of consent where applicable. We may need to verify your identity in a proportionate way. Rights and responses depend on the applicable rules and can be limited by healthcare record-retention duties or the rights of others. Withdrawing consent does not undo processing already lawfully carried out. You may also raise a concern with the relevant UAE data-protection or healthcare authority.
Changes to this notice
We update this notice when website features or information practices change. The revision date appears above. Please contact us if you need clarification about any part of it.
Contact us about privacy
Smile by Dr Noura Dental Clinic
smilebydrnoura@gmail.com
+971 52 158 2232
Please label your email “Privacy enquiry” and describe your request without attaching sensitive documents initially.
